Guarantee
Serving the motor trade and public for almost half a century – our reputation is our most prized asset.
In the unlikely event that you experience a problem with our workmanship or supplied products we offer the following quality and service guarantee.
Repaired unit
Applies to parts supplied/fitted only
Private – six months, 6,000 miles*
Commercial – three months, 6,000 miles*
* Whichever occurs first
Refurbished unit
Full cover
Private – 12 months, 12,000 miles*
Commercial – six months, 12,000 miles*
* Whichever occurs first
We have been in business for 30 yrs and always use these guys. Excellent customer service and communications with the minimum of delay for vehicle turnaround and always at a great price. Keep it up guys
How we honour this guarantee
Subject to our prior agreement and assessment, we will either remove and refit the product or, waive labour costs for the same at our discretion. Should a product become defective due to faulty components or workmanship during the period of the guarantee, Geartech (Midlands) Ltd will repair or replace the product at our expense.
how to make a guarantee claim
In the event of the product becoming defective during the guarantee period, you should immediately inform Geartech (Midlands) Ltd. You must provide written details of the type of product, purchase date and the nature of the problem and include the original certificate. We will contact you to determine what action is necessary.
what is not part of this guarantee
The guarantee does not cover towing or recovery charges, loss of earnings or any other consequential loss, other than in the event of death or injury to the customer. No liability is accepted in respect of consequential loss or damage however caused. No liability is accepted in respect of additional costs or expenses incurred by a buyer or user arising directly, or indirectly, from any defect, breakage or failure that is due to circumstances beyond Geartech (Midlands) Ltd’s control.
Thank you to Tony and the Geartech team. A polite, professional and outstanding team that got me back on the road in a very short time. (and they don’t make a bad cuppa either!). Thank you Geartech. Much appreciated.
Terms and conditions
This guarantee is non-transferable and applies to the customer’s name listed on the supplied certificate.
The formulation and operation of the contract is subject to English law and the customer submits to the non-exclusive jurisdiction of the English courts.
